Trilingual Customer Care Professional

TalentWorldGroup is seeking two trilingual customer care professionals fluent in Swiss French, Swiss Italian, or Swiss German, with conversational ability in the other two languages. This remote position is part-time and involves supporting a medical and pharmaceutical client by ensuring high-quality and compliant pharmaceutical packaging processes. Key responsibilities include managing customer inquiries, handling order entries, resolving issues, and maintaining patient records while collaborating with cross-functional teams.

Candidates must have a high school diploma, with a bachelor's degree in life sciences or related fields preferred. A minimum of 2 years of customer service experience is required, with 5 years in the pharmaceutical or healthcare industry preferred. The role demands fluency in either Swiss French, Swiss Italian, or Swiss German, and professional-level English proficiency. Strong communication, multitasking, and problem-solving skills are essential.